Sometimes, due to unknown reasons, the Windows firewall starts treating network connections related to QuickBooks as a threat, hence blocking it. This can cause various issues. Usually, users cannot access the data present in the company file until the error is resolved.
Steps to Troubleshoot Windows Firewall is Blocking QuickBooks
This article details the methods for troubleshooting the error windows firewall is blocking QuickBooks.
How to fix QDSM errors?
There are 3 different measures you can make use of, to fix the QuickBooks database server manager error. These are.
- Troubleshooting network problems.
- Making use of QuickBooks Diagnostic tool.
- Blocking Windows firewall.
Let’s discuss all of them one by one to see how you can troubleshoot the error.
Network Diagnostic Tool
- Go to the networks and connections tab. This you can find under Control Panel
- Open the network diagnostic tool
- Select Troubleshoot Network Errors
- If any error is found, take necessary measures to fix the error that was diagnosed by this tool
QuickBooks Diagnostic Tool
You can also use the QuickBooks Diagnostic Tool for troubleshooting network issues with QuickBooks. This tool can be downloaded via Intuit’s website. With this tool, users can also troubleshoot any errors or issues with the company file.
Blocking Windows Firewall
If you still encounter this error then disable Windows Firewall. Sometimes firewall programs identify a seamless network connection as a threat. This leads to errors and issues with QDSM. You can disable the Windows firewall, but this would not be a permanent solution.
You should now be able to access QuickBooks and its data without any issues. Firewall issues can be difficult to diagnose and fix. They can cause QuickBooks unexpected error and can even crash the software.
Many users have reported that they still encounter this error even after disabling the Windows firewall. This happens because of malicious software that blocks the connection of certain software. You need to install security software to counter this malicious software. Malware and viruses are often causing these underlying problems. Thus make use of a reputed antivirus and antimalware software that not only will protect your data but will help you avoid errors.
Does the configuration of the Firewall Ports help me fix the Windows Firewall that is blocking QuickBooks 2015 to 2024?
To allow the application to access the internet, QuickBooks database server firewall ports must be configured. By downloading and running this program, you can automatically configure these ports. If you don't want it to happen automatically, follow the steps below:
- Initially, open QuickBooks Database Server Manager and click the tab called “Port Monitor”
- Note down the “Port Number” that is listed for the software
- Next, Open the Settings by pressing the key “Windows + I”
- Now, click on “Update & Security”
- From the left pane, select the tab “Windows Security”
- After that, click on the option “Network Security”
- From the list, you have to select the “Advanced Settings” button
- A new window will appear and in that click “Inbound Rules” >> “New Rule”
- Select the “Port” and then click Next
- Click on the “TCP” and select the option “Specified Local Ports”
- Depending on the version that you’re using for different port numbers
- Hit Next and then select “Allow the Connection”
- Again click Next and make sure that the below three options are checked
- ○ Domain
- ○ Private
- ○ Public
- Once again click Next and give a name for the new rule
- After giving your name, you have to select Next followed by the Finish tab
- You have to repeat the same steps for the “Outbound Rule” and then check whether the issue is fixed or not.
